Operations & Managed Services
Your IT in focus - supported around the clock.
Challenges
Operations & IT Management
Insufficient monitoring
Exploding Cloud Costs
Inadequate backup strategies
Overloaded IT teams
Outdated systems and patch backlogs
Lack of transparency and reporting
Services
Services in detail
No internal SOC? No problem. We handle monitoring, thread detection, and incident response as an extension of your team.
Security Monitoring & AlertingThreat Detection & TriageIncident ResponseSecurity Reporting & Reviews
Detect problems before your users do. We monitor your Azure and Microsoft 365 environment, identify bottlenecks, and ensure a quick response to disruptions.
Infrastructure & Service MonitoringIncident Management & EscalationPerformance Analysis & OptimizationReporting & Transparency
Secure data, guarantee recovery. We implement backup solutions for cloud, on-premises, and hybrid environments - including immutable storage for maximum protection against ransomware.
Cloud & On-Premises BackupImmutable Backup & Ransomware ProtectionDisaster Recovery ConceptionRecovery Testing & Validation
Cloud costs and licenses under control. We create transparency over your Azure spending and Microsoft licenses and show where you can optimize without sacrificing functionality.
Azure Cost Analysis & ReportingMicrosoft License InventoryLicense & Resource OptimizationChargeback & Cost Allocation
Ongoing administration and optimization of your cloud environments for maximum stability and performance.
Tenant & Subscription ManagementChange & Configuration ManagementUpdate & Patch ManagementPolicy & Compliance Monitoring
References
Related projects from our practice
FAQ
Frequently asked questions about Operations & Managed Services
Managed Services are proactive: we monitor, optimize, and act before problems arise. Classic support only reacts when something is broken. This saves you downtime and stress.
Our response times are defined in the contract and depend on the criticality. We respond to critical incidents within minutes, not hours.
No, we complement it. Managed Services relieve your team of routine tasks so they can focus on strategic issues. We work as an extension of your team.