IT Service Provider Munich — Microsoft Cloud, IT Security & AI

That makes the Munich area day-to-day business for us rather than a travel market: a meeting can be scheduled in the morning and closed out the same day, which matters most for steering sessions, architecture reviews and attendance at critical changeovers. The corporate landscape differs noticeably from the Swabian one: group headquarters with international subsidiaries, insurers and banks, technology and software companies, automotive research and development sites, and investment firms whose portfolio companies are spread across the DACH region.

The questions shift accordingly, away from the single server room and towards governing many entities at once: Azure landing zones with a durable subscription and permission structure, tenant separation and cost allocation per legal entity, identity and entitlement management with recurring access reviews, IT separation after acquisitions and divestments. Financial firms add DORA to the list: Regulation (EU) 2022/2554 has applied since 17 January 2025.

It obliges banks, insurers and investment firms to keep a complete register of information on their ICT outsourcing arrangements and prescribes minimum contractual content for ICT service agreements, including exit strategies; ICT third-party providers designated as critical are additionally placed under direct European oversight. A second recurring theme in large Munich organisations is codetermination: technical systems suited to monitoring employee behaviour or performance — endpoint detection, central logging, AI assistants at the workplace — require works council agreement under section 87 (1) no.

6 of the German Works Constitution Act. We build that approval path into the schedule from the start instead of discovering it shortly before rollout. The delivery model is the same as everywhere else we work: engineering remote from Augsburg, presence in Munich where decisions are made, handovers happen or critical changeovers run. Our service hours are Monday to Friday, 08:00 to 17:00 CET; on-call availability outside those hours and a managed SOC are contractual add-ons.